Who we are

Suggested text: Our website address is: https://hartrodscustom.com.

Effective Date: March 6, 2026

HartRods Custom (“Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us when visiting our website or communicating with us through phone, SMS, or other channels.

This Privacy Policy describes how we collect, use, and protect your information.

Information We Collect

We may collect personal information that you voluntarily provide when you contact us through our website, phone, SMS messaging, or other communication channels.

This information may include:

  • Name
  • Phone number
  • Email address
  • Any information you provide when communicating with us

We only collect information necessary to respond to inquiries and provide customer support.

How We Use Your Information

We use the information we collect for the following purposes:

  • Responding to customer inquiries
  • Providing customer support
  • Communicating regarding services or requests
  • Scheduling appointments or responding to service questions
  • Improving our customer communication

We do not use your information for unsolicited marketing unless you explicitly request such communications.

SMS Communications

If you choose to communicate with us via SMS, we may send text messages related to:

  • Responding to your inquiries
  • Customer service communications
  • Service-related responses
  • Follow-up messages related to ongoing conversations

Message frequency varies depending on the conversation.

Message and data rates may apply depending on your mobile carrier plan.

You may opt out of SMS communications at any time by replying STOP.
For assistance, reply HELP.

Consent to Receive SMS Messages

By providing your mobile number and initiating communication with us via text message, you consent to receive SMS communications related to your inquiry or service request.

These messages are conversational in nature and are only sent in response to customer inquiries or ongoing conversations.

Information Sharing

We do not sell or rent your personal information.

We may share your information only when necessary to provide services, comply with legal obligations, or protect the rights and safety of our company and customers.

We do not sell, rent, or share your mobile information with third parties or affiliates for marketing or promotional purposes. All categories outlined in this Privacy Policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the internet or mobile networks is completely secure.

Third-Party Services

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

We encourage users to review the privacy policies of any third-party sites they visit.

Your Privacy Rights

You may request to review, update, or delete your personal information by contacting us using the contact information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

Contact Us

If you have any questions regarding this Privacy Policy or our data practices, please contact us:

HartRods Customs
Website: https://hartrodscustom.com/
Email: jayson@hartrodstx.com